The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 542 |
| Houston, TX | 377 |
| Atlanta, GA | 267 |
| Denver, CO | 262 |
| Washington, D.C., DC | 259 |
| Seattle, WA | 254 |
| Philadelphia, PA | 250 |
| Orlando, FL | 148 |
| Sacramento, CA | 146 |
| Boston, MA | 143 |
| Miami, FL | 139 |
| San Francisco, CA | 139 |
| Indianapolis, IN | 132 |
| Portland, OR | 119 |
| Littleton, CO | 112 |
| Detroit, MI | 108 |
| Brooklyn, NY | 106 |
| Minneapolis, MN | 103 |
| Jacksonville, FL | 102 |
| Oakland, CA | 96 |
| New York City, NY | 85 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 83 |
| Tampa, FL | 74 |
| San Jose, CA | 61 |
| Tacoma, WA | 43 |
| Providence, RI | 39 |
| Reno, NV | 38 |
| Nashville, TN | 36 |
| Stockton, CA | 35 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Tracey D (@meltmeskinny) reported Ugh! Going on Xfinity app to pay my bill and it says my id or password is wrong. How the fudge can it be wrong? I paid the same bill last month and you loved my id and passwd then. What happened in a month? Did you find another customer you liked more and now you're ghosting me?
- Grumpert D (@Billboswaggins5) reported
@Xfinity Can we STOP hiring Amy Pohler for anything? Also, this has GOT to be the last "fast" movie. They have been crap since Walker died
- Brad Pitt (@osmelvergara) reported
@JBeans_15 nothing a call to xfinity can’t fix 💅🏽
- JanaTGiraffe (@janatgiraffe) reported
just a reminder that @comcast sucks.
- Faith ✨ (@faithhirata) reported
@Xfinity has the WORST customer service EVER
- wtaggin (@wtaggin) reported
@comcastbusiness @comcast @XfinitySupportOver a month later, 2 techs, same issue found, 2 maintenance job requests, nothing done. Phone support can't contact maintenance...only a tech....at our location.... can. Job marked as complete. Nothing to see here?
- Caution: Emits Showers of Sparks (@f*cksh*tstreet) reported
Comcast dropping cartoon network right before adult swim premieres new **** has to be intentional right
- åmÿ (@themitch06) reported
@Xfinity @XfinitySupport Apparently there was a planned outage in my area. However, I was not notified.
- Nick Taylor (@rolyatkcinmai) reported
There is nothing more irritating than your boomer parents having an internet problem. Like what do you do. Yes I could fix it in 30 seconds but I'm not going out there. Not like you can actually get Comcast to help. Just a bizarre void we have as a civilization lol
- Jhobé (@Nutella_Vodka) reported
I swear @Xfinity and @XfinitySupport is going to drive me to an early grave with how HORRIBLE their PHONE system is and their CUSTOMER SERVICE. Hands down the worst experience ever, If I had other choices I'd run away from them. 3 days of dealing with bullsh*t.
- Veronica Aristeguy - Life Coach (@courageousptwys) reported
@Xfinity @XfinitySupport 1/2 With @xfinity, I’ve experienced the worst customer service experience ever, along the 6 years in which I’ve consistently paid my bills. I moved because AT&T was bad too. My last adventure was having my service disconnected because agents never
- Erin (@erin_b86) reported
@VZWSupport long story short, I had Xfinity Mobile until January, then had to switch to a different carrier when I moved since Xfinity is considered VZW…anyway, I want to switch back to VZW - how long do I have to not have been a customer to be eligible for new customer deals?
- prevail/solace novalis (@novxlis) reported
@KF3Gaming xfinity is **** as well, they charge 3-5x the amount in my area compared to the city next to mine and still have super inconsistent service
- HoneyBunR6 (@R6Bun) reported
@PapaMalBDE @comcast damn sound like u bouta lose a custy
- RacerMedic (@Racer_Medic) reported
@jeff_gluck More weekends with Indy and imsa - trucks and Xfinity can have more stand alone showsFix the lackluster safety crew (they seem slow)Race in wet conditions, not downpours
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