Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02127, 02114, 02128, 02116, 02119, 02108 and 02124.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Everett, Boston, Weymouth, Dorchester, Chelsea, Revere, Malden, Waltham, Somerville, Winchester, Burlington, Salem, Needham, Lynn and Watertown.

City	Problem Type	Report Time
Everett	Internet	8 hours ago
Boston	Total Blackout	yesterday
Boston	Wi-fi	2 days ago
Boston	Internet	2 days ago
Boston	Internet	2 days ago
Boston	E-mail	2 days ago

Community Discussion

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Xiao Xiao Kapow (@ReptileHand) reported 25 seconds agofromWestwood, Massachusetts

  spent 8 hours getting around resetting my brothers new router instead of actually resetting it and spent the last hour resetting it and making it work. All I needed was someone from comcast to just send a new wifi signal to my modem. that was it. then he gets mad.

• 𝓚𝓪𝓽𝓮 𝓢𝓱𝓪𝓶𝓸𝓷 (@ShamonPR) reported 5 minutes agofromWellesley Hills, Massachusetts

  @Xfinity who do you contact regarding outage credit? I am only reaching a stupid bot.

• Julie Kepnes (@JLKepnes) reported 6 minutes agofromWinchester, Massachusetts

  @ComcastNewEng Please help. We set up a transfer of service after moving but neither internet or cable is working. Comcast sent a refresh but it doesn’t work and we can’t get a tech on the phone. It keeps saying they can’t talk until refresh is done. HELP. can someone call us?

• David Dobrindt (@SleeplaterDave) reported 6 minutes agofromMilton Center, Massachusetts

  Let me get this straight @Xfinity and @comcast. My 4 kids are forced to school from home, I’m forced to work from home, there is no socializing outside the home due to Covid so NOW you restrict our download amount. Or we pay MORE?? Never let a good crisis go to waste they say.

• #DrPerspiringBarista - Not a Real Doctah!! (@dino246gts) reported 7 minutes agofromBoston, Massachusetts

  What company has the worst customer service and why do you insist Comcast is run by spider monkeys?

• Lolo (@23Lori) reported 7 minutes agofromRevere, Massachusetts

  @NESN can you get these Bruins games on a streaming app we can pay for since you won’t make a deal with @YouTubeTV I’d rather die than become a @comcast customer again.

• Bowman1951's Sports Card Adventures (@bowman1951) reported 11 minutes agofromWoburn, Massachusetts

  Welcome to Peaco*ck, where garbage *** #Comcast throws commercials in a show that aired 15 years ago. #NetflixIsWayBetter

• 『Reivax』 (@Setnomix) reported 16 minutes agofromCambridge, Massachusetts

  @Xfinity don’t you dare silence my ***** @Datkidbatman . Do that **** again, I’ll do you worse than he’s gonna do y’all. **** you.

• Chef Mike Fucci (@ChefMikesCucina) reported 20 minutes agofromNeedham, Massachusetts

  @comcastbusiness has the worst customer care in the world! I wasted 15 mins listening to your recording of typing! Then I get connected to a human wrong dept. then transferred to another human wrong dept again! Get your **** together! This is why I no longer have Comcast! Joke!

• flee forever 💙 (@IceColdBrews) reported 26 minutes agofromBoston, Massachusetts

  nah i know xfinity didn’t just shut down on me

• Jamie (@jamieanne413) reported 26 minutes agofromNewton, Massachusetts

  @comcast I’m trying to use your chat feature to find out how to add the CMT channel to my TV plan and the chat is sending me in circles! Please help! I just need one channel (which I was supposed to have to begin with).

• Xiao Xiao Kapow (@ReptileHand) reported 28 minutes agofromWestwood, Massachusetts

  I dont know what's been going on with comcast supposedly its "our router that's been working perfectly fine for a whole year" that's having issues but no I dont believe it. Every time we fix it, it craps out. The online light is solid and the 5G and 2.4g are blinking like crazy

• Ricky Chamrene (@KarmaBombshell) reported 29 minutes agofromBoston, Massachusetts

  I gotta say @Xfinity customer service is realllllly nice past 5-6 times I got help was always a very good interaction

• Julie Kepnes (@JLKepnes) reported 31 minutes agofromWinchester, Massachusetts

  @Xfinity Please help. We set up a transfer of service after moving but neither internet or cable is working. Comcast sent a refresh but it doesn’t work and we can’t get a tech on the phone. It keeps saying they can’t talk until refresh is done. HELP. can someone call us?

• Joe Rodricks (@Joerodricks) reported 41 minutes agofromNorwood, Massachusetts

  @dmoren Comcast is our only option (south shore). I’ve been writing my state reps for years asking for the state to regulate this kind of crap.

• William Yovino (@WilliamYovino) reported 44 minutes agofromQuincy, Massachusetts

  @comcastcares Their customer service agent promised me an $80 credit on my account and it never appeared. I said when you call Comcast, the message says we may record the call for training purposes. Just check my call log. How convenient they never logged my call

• Annie Peps (@annie_peps) reported 44 minutes agofromWatertown, Massachusetts

  @JimmyJGreen @OnlyInBOS @Xfinity Your tweet doesn’t make sense. First you say your friend has Fios, then she has Xfinity. I’m well aware that some areas only offer one provider but that’s not the point. Many families have had to sign up for the most basic internet service to ensure their kids can learn remotely.

• Griffin Garabedian (@garbo313) reported 48 minutes agofromBoston, Massachusetts

  @Xfinity I want to speak to your customer service without talking to a robot. If we can’t figure this out within the next few hours we will be having issues.

• sleepy (@PresidentSleepy) reported 49 minutes agofromBoston, Massachusetts

  @comcast with the outage #02135 my whole triple play broken 😒

• my love language is money. (@WanjaNjama) reported 55 minutes agofromBoston, Massachusetts

  Thank God for unlimited data because Xfinity has decided it’s the prime time to do an outage in my area 🙃🙃🙃

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Josh Giovannone (@joshgio23) reported 2 minutes ago

  Why does @peaco*ckTV not actually work when you sign into Xfinity and it says you have premium? Fix this service FFS.

• your best . 💚 (@Beautifulneaa__) reported 7 minutes ago

  Why tf does my wifi randomly go out 😡😡 stupid *** xfinity.

• QB at 2 (@gsantos725) reported 9 minutes ago

  Verizon FIOS customer service may be somehow more useless than Comcast. What ******** does it take to get in contact with an agent over here?

• 4thighz (@JustHighFill) reported 11 minutes ago

  @xfinitymobile @Xfinity And I was a loyal customer to @Xfinity for years. But they lied to me saying the moving process would be easy as I would have wifi in my new place on the day I moved in but its been almost 3 weeks now and they can't even give me a ballpark date of when it'll get done. Go to att.

• LLBoosie&JaeBands💕🦍 (@BIGmiaa_) reported 12 minutes agofromMemphis, Tennessee

  Xfinity & these WiFi problems

• ΜΟΛΩΝ ΛΑΒΕ (@Aquaman43) reported 13 minutes ago

  @NTechlibre Same. I bridge the Comcast modem, use my own router. I do have connected thermostats though. They would have to get through my router to get to them. I'll never have Alexa or anything like it. Unless I'm selected for re-education.

• Shooter Dame (@dammitdame) reported 16 minutes ago

  Why @Xfinity doesn’t service toledo? I hate buckeye

• MattHulkSmash (@MattHulkSmash) reported 20 minutes ago

  If you see this **** happening on your account, CALL COMCAST. We just spoke to my in-laws and they said they've had friends say this to them as well.

• James F. Ruffer III (@jruffer) reported 22 minutes ago

  @derekcslater Are you using a proxy on comcast? Because I had that issue and found out it was a port issue on thier end.

• Piece By Peace 🔗🔌❤️ (@PieceByPeace9) reported 23 minutes ago

  @Xfinity I have never in the history of Comcast heard of you guys scheduling customer installation into two parts three weeks apart. Can you tell me what my installation was scheduled as such?